One of the biggest changes to UK data privacy law comes in to effect on 25 May 2018.
At ESRTP we need to store the personal information provided by our customers when they initially register with us in order to provide the transport services they require This applies to the following services:
Reigate & Banstead Travel Club
Mole Valley Buses 4U - Demand Responsive Service
Sevenoaks Buses 4U - Bus 422
Tandridge Buses 4U - Demand Responsive Service
North Tandridge Voluntary Car Service
North Tandridge Dial-a-Ride
Douglas Brunton centre Transport
Oxted & St Mary's School Transport
Kent Wheels 2 Work Moped Loan Scheme
Surrey Wheels 2 Work Moped Loan Scheme
The General Data Protection Regulation, known as GDPR, is a positive step towards our customers having more control over how their data is used and how they're contacted. The changes will also better protect personal data.
We want our customers to know exactly how our services work and why we need their registration details. We will never share data with any other organisations or individuals and are committed to keeping data safe and secure. We take customer data privacy seriously, as we always have. ESRTP customers who would like to receive a copy of the personal data that we have may contact us to request this at any time.
Our ESRTP customers may choose how they would like to receive information and updates from us. When contacting us in the coming months we may also ask for such preferences. Customers can unsubscribe or opt out at any time by contacting us by phone, email, post or text.
ESRTP recently launched
a Community Transport advice line.The advice line is operated Monday to Friday
8:30am to 5:30pm weekdays.The dedicated phone number is 01883-732937
It is a single phone number for residents requiring community transport services across Tandridge.The dedicated staff member can provide advice on the most appropriate form of transport and either book residents on the services currently managed by ESRTP or signpost residents onto the relevant service.
For further information, the One Stop Shop also has its own website at: www.tandridgecommunitytransport.org
A new website has been created for the moped loan sheme in Kent. Please click the logo:
The scheme in Surrey has now closed, but some mopeds are still available. For more details please contact us.
East Surrey Rural Transport partnership has taken over the running of the Caterham Volunteer Car Scheme and renamed it as the North Tandridge Volunteer Car Scheme. Details are on the Tandridge page of the Community Transport Directory.
East Surrey Rural Transport Partnership has been awarded funding from Tandridge District Council to provide dial-a-ride services from 3 April 2017. The new service will be offered across the district and will include transport around the district, to the Douglas Brunton Centre and the opportunity for residents to book days out. Details are on the Tandridge page of the Community Transport Directory.
Tandridge Buses 4U
Please note that the above services are completely separate and distinct from the Tandridge Buses 4U demand responsive service that is open to the public and funded by Surrey County Council. Details of this service are also on the Tandridge page of the Community Transport Directory and on the Buses 4U website at: Tandridge Buses 4U
With effect from 7 April 2015, ESRTP has been contracted by Cobham Community Bus CIC to operate a new community bus service in the Cobham area. Full details are at: Chatterbus
Buses 4U is our own community transport service that operates in East Surrey and West Kent. Full details are on our sister website which can be visited by clicking the logo:
You can find out what community transport schemes are available in the the whole of Surrey by looking in our on-line Surrey Community Transport Directory using the link to the left.
Elmbridge Community Transport and East Surrey Dial-a-ride for quotes.
Oxted Link and Elmbridge Community Transport for photographs.
The East Surrey Rural Transport Partnership
is a registered charity (No. 1121750) which aims to:
"... improve access to transport services in the east Surrey area, for those who because of age, physical disability, geographic remoteness or lack of available public transport cannot make the journeys that they need to undertake a range of day to day activities that most would consider to be normal."